January 15 7:20 am – Verizon has announced the outage issue has been resolved. Team members who are still experiencing connectivity issues are encouraged to restart their devices to reconnect to the network.
Thank you for your patience and flexibility as we worked together to ensure continued care for our patients.
January 14 8:47 pm – Some team members may be impacted by the current Verizon network outage affecting wireless voice and data services. If your phone displays “SOS” instead of service bars, your service is impacted.
If you are on call and have Verizon, we recommend you switch with a colleague on an alternative cell phone carrier until such time as the Verizon network is stable. If you are on a Wi-Fi network, you should be able to access FaceTime, iMessage, Facebook audio and WhatsApp. Even if your phone displays SOS, you are still able to call 911.
Team members using non-Verizon carriers should not experience disruption.
If your role requires mobile connectivity and the outage is preventing you from performing essential duties, notify your leader to make appropriate coverage arrangements.